FAQ'S

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WHATS'S INCLUDED IN THE PRICE?

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Price is inclusive of bedding, towels (1 hand towel and 1 bath towel per person), kitchen towels, electricity, free use of laundry and games room, dishwasher tablets, 2 toilet rolls per toilet, 1 kitchen roll, dish-washing liquid, dish sponge, kitchen cloth, Arran Aromatics hand soap and access to our 2.5 acres of gardens and woodland. 

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HOW MUCH IS THE DEPOSIT?

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The deposit is £150 per cottage.

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WHEN IS THE BALANCE DUE?

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6 weeks before arrival. You will receive a reminder email 7 weeks before arrival if you still have an outstanding balance. 

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CAN I BRING MY DOG(s)?

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Yes! We accept 1 dog per cottage. We take a £50 damage deposit per dog which will be returned after your stay. As we have free range livestock (chickens) and we are surrounded by farmland dogs MUST be on a lead at all times when around the property. Unfortunately our chickens have been attacked by normally well behaved dogs which is traumatic for everyone so we ask dogs are kept on a lead for everyone's peace of mind.   Please see our terms and conditions for full info

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DO I NEED TRAVEL INSURANCE?

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This is up to you however we would strongly advise it in case you have to cancel for any unforeseen reasons or there are any ferry or travel disruptions. 

 

HOW FAR IS THE FERRY TERMINAL?

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The ferry terminal in Brodick is 15 minutes drive. Lochranza ferry terminal is 35 minutes drive.

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HOW FAR IN ADVANCE CAN FERRY TICKETS BE PURCHASED? 

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The summer timetable (Easter-October) is normally released in February and the winter timetable usually released in September. Keep checking the Calmac website for updates!

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WHERE IS THE NEAREST PUB?

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The Kinloch hotel in Blackwaterfoot (2.5km) is our nearest pub.

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WHERE IS THE NEAREST SUPERMARKET?

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There is a well stocked village shop (A&C Cameron's), a bakery and a butchers in Blackwaterfoot or the nearest supermarket is in Brodick where you will find 'The Big Co' just a 100m or so before the ferry terminal or 'The Wee Co' opposite the Chinese Takeaway by the putting green. Both are open until 10pm 7 days a week. 

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CAN WE GET A SUPERMARKET DELIVERY?

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Unfortunately we don't have such a service in Arran! The 'second best' option we can advise is to do a 'click and collect' order at Asda in Ardrossan for collection before you get on the ferry.

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IS THE WIFI GOOD/RELIABLE?

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Yes! Our wifi is generally very good with a stable connection and suitable for general use, streaming TV or anyone working while staying with us 

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